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Please remember that for Hygiene/Safety reasons, our Returns Policy excludes all Climbing & Safety equipment (Personal Protection Equipment), Baselayer Clothing, Clearance & Sale lines, and Paper Products.


Terms & Conditions

We do our best to ensure that all of our products are described & represented as accurately as possible. But we cannot claim our website to be completely error free as regards to a products description, image, and pricing. 

 In the event of an error on the site, in the processing of an order, or due to general human error, we reserve the right to correct such errors and revise your order.

In the event of a serious price discrepancy (Where the incorrect price was charged for an item), you will be informed of the discrepancy and have the option of paying the difference, or receiving a full refund for any amounts paid for that item. Either way we will keep you informed and resolve the issue promptly.